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Express Scripts Sr. Account Executive, Commerical Divison in St. Louis, Missouri

POSITION SUMMARY

The Senior Account Executive manages the relationship with existing commercial client. This position is the owner of the annual renewal plan, development of long term account strategy and lead in meeting client immediate needs. The Senior Account Executive is responsible for identifying up sell and expansion opportunities, and incorporating into annual strategic plan as well as client retention, achieving corporate strategic goals relative to client base and overall customer satisfaction.

ESSENTIAL FUNCTIONS

  • Manage and strengthen client relationships and ensure satisfaction levels are met.
  • Responsible for client renewals, up sells and expansions and for meeting client retention targets.
  • Work with consultants as required.
  • Accountable for development of client-specific strategic plan, and ongoing monitoring of plan with adjustments made as necessary.
  • Delivery of annual review of plan performance with client.
  • Serve as account strategist for assigned accounts both internally and externally.
  • Determine opportunities for up sells, expansions and maximizing opportunities for revenue growth.
  • Interface directly with assigned clients and groups on a quarterly basis or more frequently as needed.
  • Serves as the face of Express Scripts with ongoing communication to the client as necessary to maintain and grow relationship thereby, ensuring client retention.
  • Serve as account strategist for assigned accounts both internally and externally.
  • Determine opportunities for up sells, expansions and maximizing opportunities for revenue growth.
  • Direct activities of internal Account Management team and extended team members as related to client strategic objectives and escalated service issues.
  • Special projects and tasks forces as assigned.

QUALIFICATIONS

  • Bachelor’s degree in related field or 16 - 20years of experience.
  • 10 - 14 years of relevant experience with Bachelor’s degree or Master’s degree with 6-10 years relevant experience.
  • Strong PC skills including Microsoft Word, Excel, and PowerPoint; Working knowledge of financials.
  • Strong Project management skills.
  • Superior verbal and written communication and presentation skills.
  • Ability to negotiate, lead others, organize, analyze and interpret information.
  • Ability to travel as needed to meet goals.

ABOUT THE DEPARTMENT

As a member of the Sales and Account Management team, you’re the face of Express Scripts for our clients. Your team is responsible for relationship building, winning new business and retaining clients. You’ll educate clients on how our benefit offerings can help them achieve their business goals and make recommendations on products and services to best serve their members.

ABOUT EXPRESS SCRIPTS

At Express Scripts, we dare to imagine a better health care system, and we’re driven to make it happen. Where some see obstacles, we see possibilities. We’re challengers, difference-makers and opportunity-seekers, united with our partners in pursuit of a simpler, more sustainable system and better health for all.

We have always acted first to take on the toughest challenges. We uniquely partner across the health care ecosystem to uncover opportunities, take action, advance health care and deliver better outcomes – like no one else can. We believe health care can do more. We are Champions For BetterSM.

Express Scripts, part of Cigna Corporation, unlocks new value in pharmacy, medical and beyond to further total health for all.

Express Scripts is an equal opportunityemployer/disability/veteran

Express Scripts, part of Cigna Corporation, unlocks new value in pharmacy, medical and beyond to further total health for all.

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