Express Scripts Account Executive in St. Louis, Missouri

POSITION SUMMARY

The Account Director manages the relationship with existing groups and commercial clients.This position is the owner of the annual renewal plan, development of long term account strategy and lead in meeting client immediate needs.The Account Director is responsible for identifying up sell and expansion opportunities, and incorporating into annual strategic plan as well as client retention, achieving corporate strategic goals relative to client base and overall customer satisfaction.

ESSENTIAL FUNCTIONS

  • Manage and strengthen client relationships and ensure satisfaction levels are met.
  • Responsible for client renewals, up sells and expansions and for meeting client retention targets. Work with consultants as required.
  • Accountable for development of client-specific strategic plan, and ongoing monitoring of plan with adjustments made as necessary.
  • Delivery of annual review of plan performance with client.
  • Serve as account strategist for assigned accounts both internally and externally.
  • Determine opportunities for up sells, expansions and maximizing opportunities for revenue growth.
  • Interface directly with assigned clients and groups on a quarterly basis or more frequently as needed.
  • Serves as the face of Express Scripts with ongoing communication to the client as necessary to maintain and grow relationship thereby, ensuring client retention.
  • Serve as account strategist for assigned accounts both internally and externally.
  • Determine opportunities for up sells, expansions and maximizing opportunities for revenue growth .
  • Direct activities of internal Account Management team and extended team members as related to client strategic objectives and escalated service issues.
  • Special projects and tasks forces as assigned.

QUALIFICATIONS

  • Bachelor’s degree or equivalent experience.
  • 8-12 years relevant experience or Master’s degree with 5-10 years relevant experience.
  • Strong PC skills including Microsoft Word, Excel, and PowerPoint; Working knowledge of financials.
  • Strong Project management skills.
  • Superior verbal and written communication and presentation skills.
  • Ability to negotiate, lead others, organize, analyze and interpret information.
  • Ability to travel as needed to meet goals.

ABOUT THE DEPARTMENT

As a member of the Sales and Account Management team, you will serve as the face of Express Scripts for our clients. When team members aren’t out winning new business, they are focused on managing relationships and retaining current clients.

ABOUT EXPRESS SCRIPTS

Advance your career with the company that makes it easier for people to choose better health.

Express Scripts is a leading healthcare company serving tens of millions of consumers. We are looking for individuals who are passionate, creative and committed to creating systems and service solutions that promote better health outcomes. Join the company that Fortune magazine ranked as one of the "Most Admired Companies" in the pharmacy category. Then, use your intelligence, creativity, integrity and hard work to help us enhance our products and services. We offer a highly competitive base salary and a comprehensive benefits program, including medical, prescription drug, dental, vision, 401(k) with company match, life insurance, paid time off, tuition assistance and an employee stock purchase plan.

Express Scripts is an equal opportunity employer/disability/veteran.